PAYMENT METHODS​

​Credit / Debit Cards
PAYPAL

 

We accept payments through PayPal, a secure online payment system which is very popular and easy to use. PayPal is also a great way to pay since you do not need to have a PayPal account in order for you to use your credit/debit card.

 

We also accept credit card and bank transfer payment. Once the bank transfer is noted on our business account your parcel will be shipped.

Payment must be made in full before the item is shipped.

SHIPPING POLICY

Slovenian post delivery

 

Slovenian postal service enables us to track our parcels via their website: http://sledenje.posta.si/. Once your parcel is shipped, we'll send you the tracking number. The delivery usually takes from 1-2 working days.

 

Do you provide International delivery?
 
Skafars ships worldwide from Kranj, Slovenia (European Union) using Fed-ex and DHL shipping services. Products are safely packed in sturdy gift boxes and shipped in a padded envelope or a cardboard shipping box.
 
We only charge you the exact shipping cost.  We do not add any additional charges.
Estimated FedEx and DHL shipping times:
  • Envelopes shipped to the EU normally take from 4 to 9 working days to arrive.
  • Envelopes shipped to the US and the rest of the world normally take approximately 12 working days to arrive. It can take a week longer for the parcel to reach Australia, Japan, Dubai ect.

 

Please do not hesitate to contact us if you are concerned about the item that is taking too long to arrive.

 

How can I contact your couriers?
 

We are always here to help. Please write us an email: info@skafarsflyfishing.com

You can reach Slovenian postal service via their website:

http://sledenje.posta.si/

You can reach Fed-ex service via their website:

https://www.fedex.com/en-us/tracking.html

​​RETURN & EXCHANGE POLICY​
Returns policy
 

At Skafars we stand behind the quality of everything we sell and hope you’re happy with your products. 

If you’re unsatisfied with products you purchased from our online store, you can return your item(s) as follows:

  • Items purchased online must be returned at our business address within 60 days of purchase.

  • You must have an original receipt or packing slip to complete your return.

  • Items must be unused.

  • Custom products are final and are not eligible for returns, exchanges, changes or alterations.

  • Note that items purchased at a 3rd party or re-seller must be returned at those locations and are subject to the 3rd party’s return policy

  • Returns processing and credits will be issued within 1-3 business days of receipt of your returned item(s).

  • We don't refund shipping expenses.

How do I return an item?
 

If you are not satisfied with our product, please reach us via email or by phone and let us know how we can help you. If you'd like to ship our product back we would kindly ask you to ship it back in the same or similarly sturdy wrapping that it came to you in. Please use a postal service that will allow you or us to track the parcel. We'll make a full refund, not including shipping costs, as soon as we receive your parcel.

PRIVACY, SAFETY, COOKY POLICY, COPYRIGHT, LIMITATIONS OF LIABILITY

The owner and administrator of the website and domain is Tina Possnig s.p. The user is obliged to comply with these conditions. The user accepts these terms by using these web sites and declares that he / she is acquainted with them and agrees with them.

We don’t have a mailing list and we will not collect your email addresses. We have no intention for using your personal data for marketing purposes.

Cookies are small text files sent by the site and stored in a web browser (device) that accesses the site. They are used in order to achieve a better user experience. With their help, the site "remembers" you during the visit (session cookies) or in the event of a re-visit (persistent cookies). When a device is not returned to the site, the data stored in the cookie can be sent back to the site.
Cookies can set up a site you've visited (first party cookies), but can be set by other websites / services that display content on the third party cookies - e.g. Youtube, Facebook

On this website, you have the opportunity to send us your information, such as on our "Contact us" pages or elsewhere where you can send us an email, request additional information, when you order our products or respond to our promotions listed on our website. All information will be used only for the purposes for which you have provided us these data for.

Because the Internet is an open and unprotected network, our company can not be held responsible for any loss or damage that may arise in connection with your use or the inability to use the materials and / or the options or services we offer on this site, including, but not limited to, indirect or consequential loss or damage, loss of data, revenue, profit or opportunity, loss or damage to property and claims by other persons.

Information, content, graphic elements, texts, buttons, trademarks, service marks, trade names and logos on this website are protected by copyright laws, trademark rights, database rights and other intellectual property laws and national laws. It is forbidden to copy or publish any content in whole or in part in any other place unless the owner explicitly authorizes it in writing.

© 2017 Skafars Fly Fishing All rights reserved. Skafars Fly Fishing does not take any responsibility for any mistakes or inaccuracies on this website.